Questions & Answers
- FAQ
Your Umrah Questions: Answered
Clear, concise answers to help you plan a smooth and memorable Umrah with Sukoon Travels.
Yes, the tourist visa (for Umrah) and all handling is included. Canadian and U.S. citizens perform Umrah using a Saudi tourist eVisa (valid for one year with multiple entries), as long as it's outside the Hajj season.
For Umrah visa for passports other than Canadian and US please contact us
No, Meningitis vactination is no logner required for travel to Umrah.
It is appropriate to pack for a short trip. Also, ensure that your bags are not too heavy. Baggage allowance is 2 bags 23KG each per person. This may vary by airline. Please check with us.
As of now, COVID-19 vaccination is no longer require to perform Umrah.
Complete transportation is included in AC Group bus from Airports, Sacred sites & Hotels.
Please see the complete list of our preferred 5 star hotels – View hotels >
You can purchase your Ihram from your local Islamic book store. If you are not able to find the ihram in your area, please contact us.
The following are not included in your pacakge: Lunch, Dinner, private taxi fares, shopping etc. Buffet breakfast is included in your hotel package daily.
Our group Umrah packages offer convenience and guidance, support, knowledge, safety and traveling with your community.
We aim to make your Umrah journey worry-free, spiritually uplifting, and deeply meaningful
— Perform Umrah with Guidance according to the Sunnah of our Beloved Prophet Muhammad صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَ
We plan to visit the following Sacred sites:
MAKKAH: Masjid Al Haram, Birth Place of the Prophet Muhammad صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَ, Masjid Aisha, Masjid Jin, Jannat al-Mualla, Mount Abu Qubais, Mount Nur, Cave of Hira, Mount Thaur, Mina, Muzdalifah, Mount Al-Rahma, Arafat, Masjid Al Khayf, Jamarat
MADINAH: Masjid Nabawi صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَ, Masjid Ghamamah, Masjid Abu Bakr, Masjid Ali, Masjid Ijaba, Thakifa bani Sa’d, Mount Uhud, Masjid Quba, Masjid Qiblatain
No, you do not have to attened all Group activities. However they are planned for your benefit. These include Sacred visits, daily lessons with Imam/Leader . If you choose to not participate than there is no problem if you would like to spend independent time inshaAllah.
InshaAllah a group Imam/leader will be with us to assist with how to perform Umrah step by step and any questions you may have. You may also access our online learning page here: – Learn Online >
Yes, you may visit another country after Umrah for additional cost as per the airline, subject to availability.
Yes, with the Saudi eVisa and our Umrah packages, you can explore destinations like Riyadh, Jeddah, Al-Ula, and Abha after completing your Umrah.
Yes. Women can travel for Umrah if they are 18 years or older, especially on an organized package or group tour.
Yes. Children of all ages can perform Umrah with their parents or guardians. However, planning for rest, food, and strollers is important due to required walking.
Your Hajj Questions: Answered
We recommend booking 6–8 months in advance, as spaces are limited and demand is high. Early booking also ensures better accommodation and flight options.
Our Hajj packages include flights, visa processing, accommodations, ground transportation, meals, guided support, and religious mentorship throughout the journey.
Yes, we guide you through the visa application process and submit your documents to the Saudi authorities for approval.
You will need a valid passport, passport-sized photos, proof of vaccination (including meningitis and COVID-19 if applicable), and completed Hajj application forms.
Yes, all packages include daily meals in accordance with halal standards, served at hotels or designated dining areas.
We have experienced guides, group leaders, and clear instructions to keep everyone safe and organized during rituals and travel.
Absolutely. We cater to families, elderly pilgrims, and solo travelers, ensuring comfortable accommodations and assistance when needed.
Visa issuance is at the discretion of the Saudi authorities. In such cases, our refund and cancellation policy will apply as stated in our Terms & Conditions.
Yes, our knowledgeable scholars and guides will be with you to explain and assist with each ritual according to the Sunnah.
Our cancellation policy is outlined in our Terms & Conditions. Generally, deposits are non-refundable, and cancellations made less than 35 days before departure are not eligible for refunds.
reviews from our guests
17 Years of Trust, Care & Service Honor for the Guests of Allah SWT
Fatou Sahanokho
April Umrah
(5/5)
Maa shaa Allah tabarakAllah, this was my first trip for umrah and I didn’t regret my choice of contacting Sukoon Travels after a long search on goggle.
Jessica Keats
April Umrah
(5/5)
Really enjoyed my experience with Br. Inam and the team at Sukoon Travels.